Privacy Policy

Effective Date: August 5, 2026

Last Updated: August 5, 2026

Welcome to Al Badr Dates Pvt. Ltd. (“Company”, “we”, “our”, or “us”). We operate the website https://albadrdates.com (the “Site”).

We are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our users and process your orders efficiently.

A. Information You Provide to Us Directly:

• Contact & Identification Data: Name, email address, phone number, shipping address, and billing address when you register an account or place an order.

• Transactional Data: Details about payments, order history, and products purchased. (Note: Payment card/banking details are processed securely by our third-party payment gateway partners; we do not store sensitive payment card details on our servers).

• Communication Data: Information you provide when contacting customer support, submitting feedback, or signing up for newsletters.

B. Information Collected Automatically:

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and standard web log information.

• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, remember cart items, and analyze site traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing & Fulfilling: To process orders, deliver products, send order confirmations, and handle returns or refunds.

• Customer Support: To respond to queries, complaints, or feedback.

• Account Management: To create, maintain, and manage your user account.

• Marketing Communications: To send promotional offers, updates, and newsletters (you may opt out at any time).

• Website Optimization: To improve website performance, user experience, and product offerings.

• Security & Legal Compliance: To detect, prevent, and address technical issues, fraud, or legal obligations under applicable Indian law.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information under the following circumstances:

• Service Providers & Logistics Partners: With trusted third-party vendors, courier/delivery partners, payment gateways, and IT support services to fulfill your orders and operate our business.

• Legal Requirements: If required by law, court orders, or government authorities in accordance with Indian laws.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may prevent certain parts of our website (such as the shopping cart) from functioning properly.

5. Data Security

We implement reasonable security practices and procedures as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

Subject to applicable regulations under the Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights regarding your personal data:

• Access & Correction: You can review and edit your account details by logging into your profile on our website.

• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email.

• Data Erasure: You may request the deletion of your personal data, subject to legal and regulatory retention requirements (e.g., tax or accounting records).

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be effective immediately upon posting on this page, with the updated “Effective Date” reflected at the top. We encourage you to review this policy periodically.

9. Grievance Redressal & Contact Us

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of our Grievance Officer/Data Officer are provided below:

Company Name: Al Badr Dates Pvt. Ltd.

Registered/Head Office Address: A-103, F/F, Abul Fazal Enclave-I, Jamia Nagar, Near Thana, New Delhi – 110025, India

Phone: +91 9768709247

Email: albadrdates@gmail.com

Website: https://albadrdates.com